Sales Terms and Conditions

Section 1 – Your Acceptance

These Sales Terms and Conditions (“Terms”) are applicable to all sales made by Pouches Direct, Inc. a subsidiary of NICTECH AB, with registered address at PO Box 92016, 54102 Skovde, Sweden. Throughout the Terms “we”, “us” and “our” refer to Pouches Direct, Inc. while “you” and “your”, “purchaser” and “customer” refer to the user of Pouchesdirect.shop and/or purchaser of Pouches Direct, Inc. products.

By purchasing something from us and/or using our website (the “Site”), you agree to be bound by the Terms, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms contain a mandatory individual arbitration and class action/jury trial waiver provision that requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions. You can view this provision by scrolling to the section titled “Arbitration” at the end of these Terms. Please read these Terms carefully before purchasing our products. Pouches Direct, Inc.’s acceptance of any order is expressly conditioned upon your agreement to be bound by these Terms. Pouches Direct, Inc. reserves the right, in its sole discretion, to reject any purchase order for any reason, or no reason at all.

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 2 – Your Representations

By agreeing to these Terms, you represent that you are at least 21 years of age or the age legally required by applicable law to use Pouches Direct, Inc. products. You agree that you’re aware of current legislation regulating nicotine pouches in the state to which you’re ordering. You further represent that you will not use our products for any illegal or unauthorized purpose.

All purchases are for personal use and shall not be for resale.

You further represent that you are aware that (i) Pouches Direct, Inc. products contain nicotine (ii) nicotine is an addictive chemical and (iii) use of nicotine may pose certain health risks. You should consult with a physician before using Pouches Direct, Inc. products.

A breach the Terms by you will result in an immediate termination of any unfilled purchase orders and Pouches Direct, Inc.’s refusal to accept future purchase orders by you.

Section 3 – Age Verification

The products sold by Pouches Direct are designed strictly for adult recreational use. They are not intended for anyone who is below the legal age in their jurisdiction for consuming nicotine products. Therefore, you must be of legal age in the locality in which you reside in order to purchase products from us.

We use third-party age verification systems in accordance with federal and state law. Therefore, we reserve the right to use any personal information provided by you to carry out and conduct relevant age verification checks. As part of checks made, we may utilize third-party age verification services, data from various credit reference agencies, the electoral roll, and other databases or agencies.

If necessary, we reserve the right to ask for identification. Please note that certain states legally require you to pass third-party verification and/or upload a copy of a valid government issued ID.

If you cannot provide a social security number or credit card or billing address verification is unable to match you to our third-party database in compliance with applicable law, then your order will not be accepted.

Some states require us to send all orders via a method of shipment that requires an adult to sign for the package. The carrier may also require evidence that the recipient is an adult residing at the shipping address by asking for a copy of their government issued ID. You hereby agree and undertake to ensure that an adult residing at your shipping address will be available for signature and that they will provide proof of age and residence as required by the carrier and applicable law.

Section 4 – Privacy

Information you submit to us, including, but not limited to, personal information and order details, are subject to our Privacy Policy which can be viewed here. We may submit your personal and order information to governmental authorities where required by law or regulation.

By making a purchase from us and/or using the Site, you represent that you have read and consent to the terms of our Privacy Policy, by which you agree to be bound as a condition to such purchase or Site use. We may revise the Privacy Policy at any time, and the new version will be made available on the Site. If at any point you do not agree to any portion of the Privacy Policy, you must immediately stop your use of the Site and not make any further purchases from us.

Section 5 – Pricing

All prices and costs are quoted in United States Dollars (USD). Every product is shown excluding sales and excise tax. Sales and excise tax is added at checkout if applicable. At the checkout page you can see the total price including sales tax, shipping, method of payment and excise tax if applicable. Certain states require that the consumer to report and pay applicable taxes. If you purchase Pouches Direct, Inc. products from, or reside in, such a state, you agree to comply with applicable state law.

Product advertised prices are non-binding in nature. Prices for our products are subject to change without notice.

We shall not be liable to you or to any third-party for any price change of any product.

Section 6 – Product Offerings and Returns

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, in our sole discretion, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

Certain jurisdictions do not allow the sale of flavored tobacco products. Flavored products may not be shipped to these places.

We reserve the right to limit the quantities of any products or that we offer. All descriptions of products are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

Section 7 – Product Safety

Once purchased, the products purchased from Pouches Direct should only be used in accordance with the manufacturers’ instructions and should likewise be inspected before use and properly maintained. Nothing in this notice affects your statutory rights.

The products sold on the Site contain nicotine, which is highly addictive and habit-forming. If nicotine comes into contact with your eyes or skin, wash immediately with soap and water to avoid irritation. In very high doses, nicotine can be lethal if inhaled or ingested. Do not use products purchased from us if you are pregnant or breastfeeding; at risk for heart disease, hypertension, and diabetes; or taking medication for depression or asthma. We strongly advise against using these products if you are a nonsmoker. Consult a doctor before use if you are allergic to nicotine, propylene glycol, or any combination of inhalants. If you experience side effects such as nausea, vomiting, dizziness, upset stomach, headache, or rapid heartbeat, stop using the product and see a physician. Products sold by Pouches Direct are not designed to treat or cure any disease, physical ailment, or condition. They are not smoking-cessation tools and should not be used by nonsmokers. The products sold by Pouches Direct have not been evaluated by the FDA.

California Prop 65

WARNING: Products found on this Site can expose you to chemicals including nicotine, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov.

Section 8 – Accuracy of Billing and Account Information

If we deem it necessary, we may attempt to notify you by contacting the e-mail and/or shipping address/phone number provided at the time the order was made. In addition, certain states require us to contact you by telephone prior to shipping your order.

As such, you agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, phone number and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We will not be responsible for replacing or buying out orders lost in delivery.

For more detail, please review Section 12 and our Return Policy.

Section 9 – Payments

For card payment we accept the following credit cards: MasterCard, Visa, American Express, Discovery and Diners. Credit card payments will be charged in the amount and currency that you select. In most states, the company taking payment and charging your credit card will be Pouches Direct, Inc.. In addition, in some states, we offer PayPal as payment option.

Section 10 – Order Acceptance

Pouches Direct may, in its sole discretion, refuse or cancel any order (or any part thereof) and limit order quantity, including, but not limited to, applying a maximum limit of units per customer. We may also require additional information prior to accepting or processing any order. Once we receive your order, we’ll provide you with an order confirmation email. Note, however, that your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Pouches Direct reserves the right at any time after receiving your order to accept or decline your order for any reason or for no reason in our sole discretion. If we cancel an order after you have already been charged, we will refund the charged amount.

Section 11 – Delivery

So long as the product is in stock, the delivery time is 2-5 business days and is stated in the shopping cart next to the various ways of delivery. Delivery time is an estimate only and shall not be deemed “of the essence” as that term is defined by applicable law. If a service/product has another delivery time than expressed in the shopping cart, this delivery time will be stated in connection to the individual services/products.

Shipping is only done to countries visible at checkout, which include United Kingdom and the United States, and to to select states. All risk of loss or destruction during shipment shall be solely borne by you.

In case Pouches Direct, Inc. has reason to question buyer’s solvency or ability to pay for delivered products, Pouches Direct, Inc. has no obligation to make delivery, and shall be entitled to stop products under carriage, unless you make advance payment for the delivery or grant security which can reasonably be accepted by Pouches Direct, Inc.

Shipping costs are always included in your shopping cart total.

Section 112 – Lost Shipment

It is your responsibility to enter the correct delivery address details at the time of ordering. If a customer enters the incorrect or incomplete address and goods are delivered to the wrong address, we are under no obligation to issue a refund or send replacement goods. If goods are returned to us because they have been sent to the wrong address, we are not obliged to re-send them at our expense. If you notice that you have provided the incorrect or incomplete details, please contact us as soon as possible.

All items purchased from our Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier.

If the carrier has marked your order as delivered but you have not received it, then you must let us know within 5 business days of the delivery date, and we may, at our sole discretion, re-ship your order. Outside of this time frame, Prilla cannot be held responsible for your package.

Re-shipping orders is in our sole discretion. All re-shipped orders must be sent to the original shipping address given.

Some states require us to send all orders via a method of shipment that requires an adult to sign for the package. If a package is returned to sender because the carrier could not collect an adult signature and/or proof of ID, Pouches Direct reserves the right to re-ship a replacement order only after the original package has been returned to us and processed.